.تغيير المفهوم من خدمة العملاء إلى سعادة العملاء ، فالعمل على سعادة العملاء مفهوم أعمق من الخدمة-
– تغيير مسمى الإدارة من خدمة العملاء إلى سعادة العملاء ، كى تظهر الفكرة واضحة لعملاء المؤسسة عندما يعلمون إسم الإدارة أو يتعاملون مع أحد موظفى “سعادة العملاء”.
– انشاء واعتماد ميثاق سعادة العملاء ، وهى الممارسات التى ترى المؤسسة أنها تحقق سعادة عملاءها
عندما يشعر العملاء بالسعادة فإن التالى يحدث:
– يتعاملون مع موظفينا بشكل أفضل فيحدث لموظفينا سعادة.
– تزداد مشتريات العملاء منا ، وبالتالى تشعر كل جهات المؤسسة بالسعادة.
– زيادة المبيعات هى أكبر عناصر زيادة الأرباح ، وبالتالى زيادة السعادة.
– العملاء “الحاليين” السعداء ، أقرب بنسبة كبيرة للحديث عن سعادتهم بالتعامل معنا مع عملاء آخرين قد لا يتعاملون معنا ، مما يؤدى لزيادة حجم قاعدة عملائنا ، أى مبيعات وأرباح أكبر ، أى سعادة أكبر.
المبيعات والأرباح الأكبر ، تؤدى بشكل كبير لصرف حوافز للعاملين ، أو زيادة رواتبهم ، أو ترقيتهم لوظائف أعلى ، وبالتالى سعادتهم.
– عندما تشتهر المؤسسة بجودة الخدمة ، وكبر حجم العملاء ، يؤدى ذلك لفخر العاملين بالعمل بها ، وبالتالى سعادتهم.
– قياس سعادة العملاء من خلال مؤشرات خاصة سنوية، واستطلاعات رأي العملاء، وتقارير المدراء.
– تبني نموذج قياسي للسعادة والإيجابية.
2- إطلاق مبادرة “الموظف الفخور بتقدم الخدمات المتميزة”
وهو موظف إسعاد المتعاملين الذي يأخذ زمام المبادرة في تقديم أفضل تجربة سعيدة للمتعامل، ويتبنى شعار” نتعهد بإسعادك”، ويتحلى بسمات الترحيب بابتسامة، وإعطاء انطباع أولي متميز، والاحترام واللباقة، والإنصات الجيد، والمهنية والمبادرة في تقديم العون.
* وفى نهاية كل عام يتم إختيار أفضل موظف ومنحه شهادة تقدير ومبلغ مالى.
3- استحداث ميدالية أبطال السعادة والإيجابية
وهو تكريم خاص وبشكل دوري لموظفي الصف الأمامي في خدمة المتعاملين الذين يتميزون بروح الإيجابية والسعادة العالية في خدمة المتعاملين تقديراً لأعمالهم الاستثنائية في إسعاد المتعاملين عن طريق منحهم ميدالية أبطال السعادة والإيجابية.
4– سعادة المدراء وفريق العمل بالمركز الرئيسى
– إنشاء صالة العاب رياضية فى المركز الرئيسى ، أو التعاقد مع أحد سلاسل صالات الألعاب لمنح المدراء والعاملين خصم كبير.
– إنشاء مطعم للوجبات الصحية فى المركز الرئيسى أو توفيرها من خلال عملياتنا ، أو التعاقد مع أحد مطاعم الوجبات الصحية ، لتقديم وجبات مجانية للعاملين بالمركز الرئيسى ، أو بسعر مدعم.
– نشر ثقافة الممارسات الصحية السليمة بين المدراء والعاملين كالممارسة المنتظمة للرياضة ، الجلوس بشكل سليم أمام الحواسب ، الأكل الصحى ، الإمتناع عن التدخين ، وغيرها …
5– سعادة العاملين
– تقديم رواتب وحوافز ومزايا تتماشى مع سوق العمل وتتناسب مع رؤية وفلسفة المؤسسة.
– العدالة والشفافية فى نظم الترقيات والحوافز والجزاءات.
– التدريب والتطوير الدائمين.
الحوكمة هى ‘السياسات الداخلية التي تشمل النظام والعمليات والأشخاص، والتي تخدم احتياجات المساهمين وأصحاب المصلحة الآخرين، من خلال توجيه ومراقبة أنشطة إدارة الأعمال الجيدة مع الموضوعية والمساءلة والنزاهة. فالإدارة السليمة للشركات تعتمد على التزام السوق الخارجية والتشريعات، بالإضافة إلى ثقافة صحية تشمل ضمانات للسياسات والعمليات ‘.
الأطراف المشاركة في إدارة الشركات تشمل الهيئة الرقابية (مثل الرئيس التنفيذى ، ومجلس الإدارة ، الإدارة ، المساهمين والحسابات). أصحاب المصلحة الآخرون الذين يشاركون تشمل الموردين والموظفين والدائنين والعملاء والمجتمع ككل.
مبادئ حوكمة الشركات هي:
– حماية حقوق حملة الأسهم.
– معاملة عادلة لحملة الأسهم
– حماية دور أصحاب المصالح.
– الإفصاح والشفافية الكاملة.
– تحقيق عدالة مسئوليات مجلس الإدارة.
7– سكن العاملين
– الإلتزام بدليل المعايير العامة التي يتوجب توافرها في سكن العمال. ويحدد الدليل معايير الحد الأدنى للمرافق التي يتوجب توفيرها في مساكن العاملين ، مع الإلتزام بالقوانين التي تنظم البيئة والصحة والسلامة.
– توفير مرافق ترفيهية للعاملين ، مثل صالة للألعاب الرياضية أو الأنشطة التى لا تحتاج مساحة كبيرة كتنس الطاولة والبلياردو وكرة السرعة والعاب الفيديو ، أو ما يماثلها.
8- الإكثار من النباتات الخضراء فى أماكن العمل بقدر الإمكان.
9- تنمية روح الفريق لدى جميع العاملين ، وتشجيع المدراء على تنمية روح الفريق فى إداراتهم
10- الإحتفال بالمناسبات الهامة بشكل جماعى ، مثل ذكرى إنشاء المؤسسة ، افتتاح فرع جديد ، جائزة تم الحصول عليها ، …. إلخ
11- تشجيع المدراء ورؤساء الأقسام على إقامة إحتفالات صغيرة فى إداراتهم كلما استدعى ذلك.
12- وضع صور الإحتفالات والمناسبات فى أماكن ظاهرة لجميع العاملين وعلى الموقع الإلكترونى ، وتشجيع المدراء على ممارسة ذلك فى إداراتهم أيضاً.
13- تشجيع جميع العاملين على تناول الغذاء الصحى ، وممارسة الرياضة بانتظام ، والإمتناع عن التدخين ، وتقليل القهوة والشاى.
14- تشجيع الموظفين على القراءة والتعلم المستمر ، وإنشاء مكتبة صغيرة داخل المركز الرئيسى ، وفى سكن العاملين ، إن أمكن.
15- نشر ثقافة الإبتسام لدى جميع العاملين ، سواء كانوا يتعاملون مع العملاء أو مع زملاء العمل.
16- تفعيل آلية إختيار الموظف المثالى على مستوى المؤسسة لكل شهر ، ووضع إسمه وصورته فى لوحة الموظف المثالى فى المركز الرئيسى وفى كل الأفرع ، وفى نهاية العام يتم إختيار الموظف المثالى على مستوى المؤسسة للسنة ، ويتم إعلان إسمه فى حفل المؤسسة السنوى، وتقديم رحلة حج أو عمرة له ولزوجته ، أو رحلة سياحية إن كان من غير المسلمين ، ويتم وضع إسمه وصورته فى لوحة الموظف المثالى لمدة عام حتى يتم إختيار موظف آخر فى العام التالى ، وكذلك وضع كل ذلك على الموقع الإلكترونى للمؤسسة.
17- التدريب والتطوير الدائمين لجميع العاملين ، وتوضيح ذلك لكل فريق العمل ، فشعور الإنسان بأن معلوماته ومهاراته وشخصيته ، وقيمته ككل تتطور إيجابياً بشكل دائم ، من أهم أسباب شعور العاملين بالسعادة.
18- تشجيع العاملين على الإستثمار الأمثل لوقتهم وعدم إهداره ، وتدريبهم على ذلك ؛ فإنجاز المهام فى الأوقام المحددة أو قبلها من الأسباب الباعثة على السعادة.
19- التحليل الدائم لمهارات وقدرات وأداء العاملين ، وسماتهم الشخصية ، ونقلهم لأقسام تتناسب مع مهاراتهم أو رغباتهم ، إن أمكن وإن وافق خطط الجمعية ؛ والفوفعمل والأفضل تفعيل ذلك منذ بدء التعيين بالمؤسسة ؛ فوجود الإنسان فى مكان يرغبه أو يناسب قدراته أو كلاهما من أهم بواعث السعادة.
20- تفعيل التدريب التبادلى (Cross Training) بين الأفراد فى الإدارات المختلفة ، وفى الأقسام المختلفة فى داخل كل إدارة ، مما يرفع من مهارات العاملين ومعلوماتهم ، ويجعلهم أكثر تفهماً لمهام زملائهم ، وأقدر على تنفيذ مهامهم بشكل أشمل ويتناسب مع عمل زملائهم فى نفس الإدارة أو فى الإدارات الأخرى ، حيث أن زيادة المهارات وتفهم الآخرين لطبيعة العمل من بواعث للسعادة.
21- قيام المؤسسة بالمشاركة فى أنشطة المسئولية المجتمعية (Corporate Social Responsibility) ، وتشجيع العاملين على العمل التطوعى ، حيث أن ثقافة التطوع ومساعدة الآخرين من بواعث السعادة لدى البشر بشكل عام.
22- خلق ثقافة الإنفتاح والشفافية والتواصل الفعال بين المدراء ورؤساء الأقسام والعاملين ، وتوضيح رؤى وأهداف المؤسسة لفريق العمل ، حيث أن ثقافة الإنفتاح والتواصل ووضوح الرؤية من بواعث السعادة لدى العاملين.
23- تشجيع روح الفريق داخل المؤسسة ، وتشجيع التعاون والعمل الجماعى وخلق الإنتماء للمؤسسة.
24- التصدى بسرعة وشفافية لأى شائعات أو أخبار كاذبة تمس المؤسسة داخلياً أو خارجياً.
25- التوقف عن الطرق الإدارية القديمة القائمة على الإجبار والقهر والتسلط.
26- أيجاد ما يسمى “صندوق الطوارئ والحوادث” لمساعدة العاملين مادياً فى حال حدوث أى أمر إستثنائى.
27- تشجيع الإبداع والإبتكار فى بيئة العمل بما يتناسب مع أهداف وقيم وقواعد المؤسسة بطبيعة الحال.
28- توفير الحرية للعاملين فى إختيار كيفية أداءهم لعملهم بما يتناسب مع أهداف وقيم وقواعد المؤسسة.
29- التعريف بقيمة المؤسسة وما تقدمه من فائدة وخدمة وقيمة مضافة للمجتمع
Albert Einstein called this “the most important decision” we make in our lives.
When you first wake up, what pops into your mind?
Do you start thinking about all the work you have to do? The emails you have to reply to, the pile of paperwork on your desk that has to be completed, or maybe it’s the housework that still needs to get done?
Do you think about the things that make you happy? The kiss your little boy or girl is going to give you before heading out to school, the hug your spouse will greet you with when you come home, or the fact that, even though you may not have everything you want, you’re doing just fine?
Albert Einstein once said,
“The most important decision we make is whether we believe we live in a friendly or a hostile universe.”
Is the world you live in hostile or friendly? How do you look at it? It’s up to you to decide.
Every single day I make that decision.
I wake up and ask myself: “Do I live in a good world or a bad world?”
Whether you view your world as good or bad impacts your attitude as you go about your day. Remez Sasson puts it another way by saying that positive thinking “…brings brightness to the eyes, more energy, and happiness.”
It makes you more understanding when things happen that you didn’t necessarily expect.
Someone cuts you off in traffic? It’s okay. At least they didn’t hit you, causing you to be late for your appointment and forcing you to deal with your insurance company, starting the lengthy and often frustrating process of getting your vehicle repaired.
Tourist walking slowly in front of you on the streets of New York City? Have patience! Take in the sights and smells and enjoy your “extra” time. (I had to add this one to remind myself.)
By starting your day with a conscious decision that the world is good, you’re less likely to react in a negative way when things happen that you didn’t plan. You have a little more patience. A little more hope.
Good begets good.
Plus, how you view your day right at its onset also affects how many good things will happen to you as the day progresses.
Susan Reynolds, co-author of Train Your Brain to Get Happy, says that “feeling pleasure can be so stimulating for your brain that it is primed to respond to pleasure in a way that reinforces that pleasure.”
In other words, the more good you search out in this world, the more good you’ll receive in return.
When you wake up and choose (consciously or unconsciously) to live in a “bad” world, you go through your day much differently. You feel frustrated when you wind up behind somebody who’s walking super slowly or if you get stuck in traffic. Standing in line at the store feels like an eternity and everything you do seems ten times harder.
Nothing works out like it should and you’re constantly waiting for things to go wrong (which they usually will) — things that “prove” that the world is a hostile place.
It’s good for you physically, too.
Choosing to think positively provides a lot of great health benefits as well.
It reduces your risk of depression, decreases your anxiety, and even makes you more resilient against whatever bug is going around.
People who look at the bright side of life tend to live longer, and they have an easier time coping with the stressors that ordinary life has to offer.
Look, I know it’s really easy to get stuck and stay stuck in negativity, especially with everything going on in the world. You can’t go through your social media feeds without seeing quite a few posts of all of the things that are “wrong.”
But feeling that way keeps you from being happy. It keeps you from reaching higher levels of success because negative thinking has been linked with a reduced ability to think, be creative, and even respond to life in an emotionally healthy way.
If you want to be your own personal best, thinking positive first thing in the morning is the way to get there.
How to start your day more positively?
f you’re new to this whole “positivity” thing, here are some tips to help you focus more on the good than the bad:
Choose words and statements that reflect a positive attitude: “I will have a good day” or “I’m excited about what lies ahead today.”
Focus on things that make you happy:”I look forward to seeing my kid’s school play tonight” or “I can’t wait to see where this project at work takes me!”
Appreciate the good things in your world: “I’m thankful for my health, the fact that I can pay the bills, and that I have such a wonderful family!”
Spend more time with positive people, making it easier to be positive yourself!
It’s never going to be 100 percent, but if you focus on the good just a bit more than the bad, you’re making progress. It’s all about baby steps.
So when you wake up tomorrow, ask yourself this question:
“Do I live in a good world or a bad world?”
And I want you to remember that you have a choice. Do yourself a favor and choose the good. It will make you happier and healthier.
Too many of us are missing a critical element when it comes to our lives–happiness. Read on for the amazing secrets of the happiest leaders.
By: Lolly Daskal
We talk about happiness as if it’s a thing to be discovered and acquired.
But happiness can never be found externally. It is not a possession to be acquired or a set of conditions, but a state of mind.
The happiest people don’t necessarily have the best of everything, but they have learned to make the best of whatever they have.
The happiest leaders aren’t necessarily focused on success or failure but live by a different perspective–and that outlook makes all the difference.
Here’s how they live:
Their life has purpose and meaning
If there’s a key element to happiness, it’s finding a purpose and making it meaningful. When you live out your purpose, you bring meaning to all that you do and focus on what matters most to you.
They concentrate on positive thoughts
Even with identical life circumstances, unhappy people spend time thinking about unpleasant events in their lives, while happy people tend to seek and rely upon information that brightens their personal outlook. Finding reasons to be happy builds happiness.
They judge their wins and failures the same
Ultra competitive people who always need to win end up enjoying things less. If they lose they are disappointed, and if they win they want more.
The happiest people don’t judge their wins and failures; they take them as they come without attaching too many consequences.
They prioritize what’s important
If your life and expectations reflect what matters the most to you, chances are you’re fairly happy. When your goals conform to your personal priorities, they bring you a higher level of satisfaction.
They don’t compare themselves to others
Many of our feelings of satisfaction or dissatisfaction have their roots in how we compare ourselves to others. When we compare ourselves to those who have more, we feel bad. When we compare ourselves to those who have less, we feel grateful–and sometimes undeserving. Measure yourself only against your own values and goals.
They cultivate meaningful relationships
Relationships are built on mutual appreciation, and the exchange of love and affection creates positive energy for both people. Rekindle dormant relationships and take every chance expand your friendship base.
They invest in diversity
Just as you wouldn’t limit your organization to a single project, don’t pin all your goals on a single event or element of your life–whether it’s a promotion at work, a perfect relationship with one person, or a personal achievement. Build your dreams and goals around the things that are most important to you and allow yourself to benefit from the different ways they contribute to your life.
They’re constantly growing
The happiest and most successful people never stop learning and adapting. The world will always be changing, and the ability to learn new skills and respond well to change is central to happiness.
They do what they say they’re going to do
Nothing deadens your enthusiasm like a half-completed project or a neglected commitment. Even if you find yourself in a dead-end situation, keep your commitments and tie up any loose ends before you get out.
They believe in themselves
You wouldn’t write off a friend during a bad time, or tell a family member they’re worthless because something didn’t work out for them. Treat yourself as well as you’d treat others.
Happiness starts with our thoughts and ripples down to our behavior. If you want happiness in your leadership and life, stop looking for it in achievements and circumstances and start developing the mindset of happy people.
The legendary investor wants you to be as successful as he is, and he’s willing to tell you how.
By: Minda Zetlin
Warren Buffett knows a thing or three about becoming wealthy and successful, and the Oracle of Omaha is not averse to handing out mostly excellent advice to others who’d like to follow in his footsteps.
They’re all great tips for the young–but also excellent advice that all of us should follow, no matter what age we are. Here are some of the best.
Invest in yourself before anything else
“Investing in yourself is the best thing you can do–anything that improves your own talents,” Buffett told Good Morning America.
That’s excellent advice, whether it’s getting more education or training, to improve a skill you already have or to learn a new one–or whether it’s starting a company of your own.
Change bad habits as soon as you can
Habits can make or break you, Buffett says. “I see people with these self-destructive behavior patterns,” he says. “They really are entrapped by them.”
The trick, he says, is to get out of the trap before it closes on you, which is why he advised graduating students at the University of Florida to form good habits as soon as possible. “You can get rid of it a lot easier at your age than at my age, because most behaviors are habitual,” he told them. “The chains of habit are too light to be felt until they are too heavy to be broken.”
True enough, but if you’re older than a college senior, don’t despair. Though it may be tougher, habits can be changed at any time in life.
Know your own strengths and weaknesses
Use that knowledge to capitalize on the things that you do well, and avoid the risks of getting in over your head in your weaker areas, Buffett advises. “You don’t have to be an expert on everything, but knowing where the perimeter of that circle of what you know and what you don’t know, and staying inside of it, is all important,” he’s said.
Never risk something you need to get something you don’t need
It’s not that taking risks is wrong–but do it only for the right reasons, Buffett explained to the University of Florida class. He added that he’s seen both businesses and individuals take big risks out of greed when they should have held back.
“If you risk something that is important to you for something that is unimportant to you, it just doesn’t make sense,” he said. “I don’t care if the odds you succeed are 99 to 1 or 1,000 to 1.”
Find work you love
“You really should take a job that, if you were independently wealthy, that would be the job you would take,” Buffett said in that same commencement speech. “You will learn something, you will be excited about it, and you will jump out of bed. You can’t miss.”
Finding work you love is a better bet than doing something because it pays well or because it would look good on your resume, he added. I couldn’t agree more.
Surround yourself with people you admire
Buffett has often talked about the importance of mentorship and the role his own mentor, Columbia professor Benjamin Graham, played in his life. But even beyond that, he advised a high school student to spend time with people whose qualities he aspired to.
“Pick out associates whose behavior is better than yours and you’ll drift in that direction.”
Face down your fears
Don’t let fear stop you from doing things, especially things you know you must do to be successful, Buffett advises. In fact, he did this himself–he was once terribly afraid of public speaking, so he took a Dale Carnegie course to improve this skill. He’s now one of the most sought-after and frequently quoted speakers in the world.
You don’t need to go that far, but if there are things you’re afraid to do, or that you know are your weak points, do what you must to get better at them and become more comfortable doing them.
Your time is a precious resource. Use it accordingly
Bill Gates once wrote that being jealously protective of his time was an important lesson he’d learned from Buffett. “There are only 24 hours in everyone’s day. Warren has a keen sense of this. He doesn’t let his calendar get filled up with useless meetings.” Even though you’re not a multibillionaire, you shouldn’t either.
Never ignore a great opportunity
Though much of his advice is on the conservative, cautious side, Buffett is a big believer in grabbing opportunities with both hands when good ones arise. “Big opportunities in life have to be seized,” he said in a commencement speech at Georgia State. “We don’t do very many things, but when we get the chance to do something that’s right and big, we’ve got to do it. And even to do it in a small scale is just as big a mistake almost as not doing it at all.
You’ve really got to grab them when they come, because you’re not going to get 500 great opportunities.”
“Be brave. Take risks. Nothing can substitute experience.”
By: Mike Oppland – (Modified by Amr Badran)
There are a multitude of things you can spend money on nowadays. You live in a society that is obsessed with consumption. Houses, cars, technology, etc. are all items you are pressured into purchasing. You can’t go anywhere, including on your personal laptops, without encountering advertisements for the latest fad or technological advancement.
Why do companies and corporations push their wares on you, the consumer? What is the purpose? How do they bait their hooks so well, reel you in, and catch your attention and willingness to purchase their products?
They offer you happiness when you consume their products. While buying a new house, car, iPhone, or hamburger and soft drink from a fast food restaurant might satisfy you momentarily, it will not last. Experiences on the other hand, live on forever. If you spend money on experiences, as opposed to material or quantifiable items, you are going to experience much more joy and contentment in your life.
Experiences can’t be quantified.
I already delved into this but the importance of this point can’t be overstated. Experiences are priceless while material items always have an expiration date. The house and car you buy are wonderful purchases but over time the satisfaction you receive from them is most likely going to diminish. The initial buyer’s high you get is not going to last forever.
Contrastingly, experiences will never lose their luster. Sure you spent $100 on some local trip, but that is an experience you will never forget.
You can always go back to that moment and conjure up pleasant feelings. Perhaps you will never forget a night out you had with friends, and the good time you spent. You will never forget when you went to the Super Bowl or backpacked through Europe or Southeast Asia. These are life experiences that will never be replaced no matter how many cars or gadgets you buy.
Continue to purchase the things you need in life. You need a place to live and a car to drive. You need certain amounts of technology. Before you acquire your next material item ask yourself if there is an experience you could be spending your money on instead.
Experiences help define your purpose and passions.
Failure to spend money on experiences means failure to discover your purpose and passions. Your purpose and your passions should serve as your compass through life. They should guide you and influence your daily activities.
Your experiences don’t need to be expensive or grandiose, and neither do your purposes and passions. However, you should align experiences in your life that are in tune with them. If you enjoy sports, for example, and perhaps you believe your purpose in life is sports-centric, then it makes sense for you to spend money on attending sporting events. Learn as much you can about the sports industry if you are certain it is your calling. This goes for any other passion you have in life.
Don’t miss out on opportunities to pursue your purpose and passion. These are the experiences that matter to you, and ultimately they will help shape your life. Take advantage of them because they are always great investments!
Experiences introduce you to different worldly perspectives.
Perhaps there is no better way to learn about worldly perspectives than traveling. Traveling is undeniably one of the greatest ways to experience various cultures and social norms.
It is an education that you will never experience in a classroom no matter how many places you study. And you don’t have to travel halfway around the world to witness the benefits of travel. Simply taking a road trip for a weekend offers you a new and fresh experience.
You don’t have to travel to appreciate a new worldly outlook. Spending time in nature can be extremely meditative and healing. Some of my fondest experiential memories are those times I was in nature, absorbing all its beauty and wonder. Experiences like this won’t cost you a dime, but they have the opportunity of being life-changing.
Experiences teach you life lessons.
Experiences are worth investing in because they teach you life lessons that you won’t acquire anywhere else. Traveling to new places teaches patience, acceptance, understanding, as well as organizational skills. Spend time at museums and exhibitions to uncover information from past historical time periods. Observe the sacrifice and commitment it takes to be an athlete by attending sporting events.
You are a member of a species that thirsts for experiences that are meaningful and significant. Experiences do more than just merely endow you with facts and figures. They transform your life. They teach you how to be humble, virtuous, and compassionate. These lessons might be subtle at first, but they are a big reason why you spend your money on experiences.
Experiences help you express gratitude.
Experiences, which you find worthwhile and meaningful, are prime opportunities for you to express gratitude. If you fill up your life with experiences, imagine how grateful you are going to be for your existence. Practicing gratitude for major life-altering experiences allows you to feel grateful for the seemingly minute and mundane ones. Perhaps you will experience a paradigm shift, where all experiences are ones to cherish.
Living gratefully is the best way for you to live happily. Inundate your life with grateful experiences, and notice how better you feel about life. It is not a coincidence. There is a reason you feel euphoric and alive when you attend an important football game. You are grateful for these experiences because they are worth the price of admission.
Experiences are unforgettable and joyful memories.
For many people the optimal reason for investing in experiences is that they unforgettable and joyous occasions. These memories can be especially useful if you are going through a rough time. It is never ideal to disassociate yourself completely from the present, but having pleasant and fond memories to reminisce on can be quite therapeutic. Perhaps they will serve as a reminder that things aren’t as terrible as they seem.
Happiness is correlated with your ability to relish your moment to moment experiences. Why not make these experiences ones that are beyond minute and mundane? Invest in experiences that you will treasure, not only in the present moment, but for the rest of your life.
Experiences are exciting and challenging.
Your experiences will inspire you, and at times, call you to take action. If they didn’t then you probably wouldn’t invest too much time or energy into them.
Climbing Mount Everest is an experience you probably would never forget because of the daunting task you are forced to overcome. The mental and physical challenge of ascending the slope is both inspiring to yourself and others, and challenging at the same time. Accepting the challenge of learning a new skill or language offers a mental challenge that is gratifying for anyone who sticks with it.
Being inspired and overcoming adverse situations are keys to your genuine contentment with life.
Whether or not you believe it you need to be motivated to an appropriate degree in order to reach your full potential.
Experiences offer you this platform to reach your maximum limits.
Experiences are meaningful for you or you wouldn’t be spending money on them.
In today’s economic climate you probably are looking for ways to cutback spending, rather than increase it. With that being said, you aren’t going to waste money on new experiences that aren’t meaningful to you.
This makes it utterly necessary to get the most bank for your buck from these experiences. Don’t aimlessly throw money away at any opportunity that comes your way; rather, research and decide what experiences are right for you.
What experiences are important to your well-being? In most cases you will know immediately, and the money you invest in them will be money well spent. Go ahead and fill your life up with experiences. Many of them will cost you nothing. Some of them will be reasonably priced, and maybe some will be expensive from a financial standpoint, but rich with rewarding memories and life lessons.
Always link these experiences with your passions and purpose if you desire complete satisfaction. You can always spend your money on more “stuff” with a limited authenticity of happiness or you can invest in purposeful experiences that will contribute to a substantive feeling of joy.
Ancient philosophers often counseled that the greatest journey begins with the smallest step.
“The journey of a thousand miles begins with one step.” —Lao Tzu
Make these small steps and define them as daily habits to find more happiness on your personal journey.
Wake Up Early
Early birds don’t need to get the worm; they get to work early, feel energized and complete the difficult tasks before noon. Studies show the ability to focus and be creative peaks between the hours of 8 and 10 a.m.
So instead of burning the midnight oil and having to chug coffee all day just to keep your eyes open, get to bed at a reasonable hour to wake up early.
At the end of the day, you’ll feel like you really accomplished something.
Curiosity hasn’t killed many cats, despite the saying. What kills is a lack of curiosity. If you’re not interested in what’s going on around you then it’s going to be hard to find motivation to meet your goals at work or home.
Ask questions. Pay attention. Drop the slacker attitude and you’ll find that a true sense of wonder will appear in its place.
Respect is a two-way street. You give it and then you get it. Not only should you show others respect through common courtesy, but you should show respect to yourself by dressing modestly and neatly, paying attention to personal hygiene.
A recent survey of college seniors showed that more respect was shown to those who were neatly dressed.
Learn To Forgive
Stop carrying grudges. They weigh you down and take up too much mental space. Instead of daydreaming about things like laying on a beach soaking up rays, you burden yourself with thoughts of revenge against someone who probably doesn’t even remember what caused the grudge in the first place.
Learn to forgive and you’ll sleep better. Then start planning that beach trip!
Be Good To Others
If it’s the right thing, do it. It’s called integrity. People who can’t make up their minds about the right and wrong of a situation wind up doing nothing!
So, make up your mind, take a stand and stick to your guns.
Happiness is not all about being loved by everyone all the time. It’s about being loved by a choice few because of your integrity.
Take Charge of Your Health
Health is wealth. Take care of yourself. You might get a second chance at a lot of things, but you’ll never get a second body. If your body isn’t happy, then it will be much more difficult for your mind to stay happy, too.
Be Confident, Not Arrogant
Self-confidence is not the same as arrogance. Arrogant people often don’t listen to others and try to ramrod their way through life!
Someone with self-confidence knows they are not perfect, but they also know they have at least the common sense to work out most everyday problems and challenges in a perfectly acceptable way.
They accept the fact that sometimes you win and sometimes you lose, and go on with their lives. Arrogant people try to be perfect, and when they fail, their unhappiness can be epic.
Exercise that grin each morning and use it on someone who might need it—a co-worker, a family member, a stranger.
Spread a little kindness to get a little happiness back.
The secret to true and lasting happiness might be much closer than we think.
By: Peter Economy
How do you achieve sustainable happiness? In a world that puts end-based and goal-oriented happiness first, it’s a genuinely valid question. However, it turns out that the secrets to consistent happiness might be closer than we think.
Here are 7 things the happiest folks do every day you should be incorporating into your daily routine.
Choose to exercise
Other than making your body feel great, exercise also helps your brain. Getting your heart rate up triggers a dopamine release in your brain–the same chemical responsible for happiness–which gets you in a better mental state in no time.
Choose to take care of your body
We choose what we eat, what we don’t eat, and all the good and bad things we do to our bodies. If we abuse our bodies with junk food and toxic substances, we will be paid back with much unhappiness and pain. Making an active choice and effort to nourish our bodies is definitely a key step that needs to be consistently taken in the pursuit of happiness.
Choose to be polite
Happy people don’t let life’s punches get them down too hard. From something as small as a person accidentally stepping on your foot–to something as big as being passed over for a promotion–being polite subconsciously increases your tolerance for bad things, and helps you stay in a good mood.
Choose to enjoy the world
Thoreau was a firm believer in immersing ourselves into the natural world. He felt that we must be surrounded by nature in order to achieve true clarity. If it’s a lovely day, go outside. Take 30 minutes simply to sit on a patch of grass and enjoy the way the wind feels. You deserve it.
Choose to be surrounded by people you love
We derive the most pleasure from social interactions when we have a deeper connection with the people with whom we are interacting. Thus, it makes sense that happy people will consistently choose to avoid those who fill their lives with negative energy, and gravitate towards those who give off warmth.
Choose to be grateful
It’s easy to complain. It’s difficult to appreciate. Beat the cycle by trying to look at things differently when something doesn’t go your way. Even when all is wrong, find one thing to be grateful for. It’ll be enough to get you through your day.
Choose to be happy
We often do not realize that we have the power within us to change a bad mood to a good one. Bad things happen to good people. Bad things happen to bad people. Bad things just happen. How we react to them is what matters. Choose to be happy at least once a day, every day. You might surprise yourself with how quickly this new habit takes flight.